Learn about the active and inactive ports, connection diagrams, and other specifications of the Cisco Explorer HDC high definition receiver. Cisco HDC Pdf User Manuals. View online or download Cisco HDC Installation Reference Manual. I can’t seem to get my harmony elite to control my DVR–time warner Cisco Ive placed HUB all over including right next to it and it does.

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I suspect you might have to exchange the box for a new one. A technician is scheduled for Monday.

If so, you may have noticed a guide update in the last 6 months. I think if that is the only solution they should credit me ciaco what I paid for DVR service for every month I had a recording from that I now cannot access.

Cisco 8742HDC Cable DVR T73588

During this cable box failure, over a hr time periodthe DVR also said it was still recording a one hr show that had actually ended more than an hour prior — odd. I installed one of these last week Brighthouse customer in central FL.

I suspect the codes are specific to the firmware the local cable company is using in your area.

Cable company told me to call cisco and cisco tells me to call the cable company. Thanks in advance for whatever light you may be able to shed.


Users manual for Explorer HDC DVR – Cisco Community

He brought up the diagnostics screen shown above and I asked him if he was allowed to show me how. The biggest problem I have is that some upper channels just quit coming in, usually overnight. It is necessary to kill ciisco power for a reboot about every days. A trick to find out if the tv is the source of the interference is to change the settings on the cable box to show the tuned channel rather than the clock. At various times the box has had several of the other problems listed here, but this one might be the deal breaker.

Power for the DVR is provided by an external power brick manufactured by LiteOn, part number Everything seems to work fine except I have no volume control with the remote or the touch areas on the front of the box. I tried hooking up ethernet. After setting up the HD parms.

This displays the following options: Is resetting done by holding the power button down for several seconds? Time Warner did release a new firmware for those in Charlotte that now has a The display on the front panel was cnF9.

Most of ciso changes were done under the hood and there is a permanent guide filter.

Any ideas on how to correct this problem. I really need to access some of the recordings I had for work. On the old cable box I had the same problem BUT the old box had not only a fiber optic cable for sound but a digital coax cable RCA type jack so I was able to run fiber from TV to Bose and then run the digital coax cable from Bose to back of cable box.


However, during playback of recorded shows, or during playback after pausing a show, the picture gets distorted, shows groups of individual pixels, pauses itself a second or two, and is generally impossible to watch. TWC will eventually have a Thanks for your help.

My provider Time Warner did not have a password configured to protect this page.

Cisco 8742HDC Manuals

Any advice would be greatly appreciated. TWC did include the 4: Is your cable provider Time Warner Cable? If the interference is coming from the tv, with the tv now back on it should make the channels difficult if not impossible to change.

I have to search through dozens of recordings to find the show I was watching on play back.